James Cook Hotel Grand Chancellor, Wellington

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Key details

About the Hotel

147 The Terrace, Wellington, New Zealand, 6001

Perfect

8.4

8.5

/10

4.1

3.7

“This hotel offers fantastic proximity to the bustling Lambton Quay, making it a breeze to explore vibrant shops and enjoy the beautiful waterfront.”view full review

Amenities

James Cook Hotel Grand Chancellor offers 269 well-appointed rooms and suites with upgraded facilities. Guestrooms incorporate walk-in showers and contemporary furnishings, enhancing the stay experience. Guests with access to the Deluxe Rooms receive entry to the exclusive Harbour Lounge with panoramic views.

Rooms

The hotel provides a variety of accommodation options, including Executive King Rooms and Family Rooms. Each room type contains thoughtful amenities, such as spacious desks and coffee-making facilities. Deluxe Junior Suites on the top floor allow guests to enjoy stunning vistas of the city and harbour.

Dining

Dining options include Whitby's Restaurant & Bar, located on the 17th floor with enchanting views of Wellington Harbour. The restaurant serves a buffet breakfast and dinner, and it features an à la carte menu for guests. Sojourn Café offers quick snacks and a selection of beverages, perfect for on-the-go refreshments.

Location

Situated on The Terrace, the hotel offers convenient access to Wellington's shopping districts and cultural attractions. The pedestrian-friendly location allows easy exploration of nearby landmarks such as Te Papa and the old bank arcade. Additionally, the hotel is within proximity to various government offices and conference venues.

Business Facilities

James Cook Hotel Grand Chancellor is equipped with a dedicated conference floor that accommodates up to 300 attendees. Meeting rooms are supported by high-quality audiovisual systems for seamless presentations. A dedicated planning team assists in organizing events, ensuring smooth operations.

Highlights

Location: Close to Te Papa and government offices

Rooms: 269 rooms and suites with harbour views

Dining: Buffet options at Whitby's Restaurant

Business: Conference facilities for up to 300 delegates

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

The Terrace Double or Twin Room

2 persons

24 m²

2 Double beds

Shower

Heating

room details

Family Room

2 persons

48 m²

2 Double beds

Shower

Heating

room details

Newly Refurbished Executive King Room

2 persons

28 m²

1 King-size bed

Shower

Heating

room details

Newly Refurbished Premium King Room

2 persons

30 m²

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Family Buffet Delight

We had a wonderful time at the early buffet sitting! The selection was very nice, especially the seafood section with prawns in a tasty light sauce and a delicious cheese board. The kids loved the ice cream and sorbet bar. It was a lovely experience, made even better by the attentive service. Highly recommend for families!

Beth1987. USA, read full review

Very nice Views

Staying on the 15th floor was a dream! The view was enchanting, even on a rainy day. I appreciated the room's comfort and the super hot shower. I slept soundly after enjoying the beautiful sights from my window. Can't wait for my next visit to this stunning room!

David92. Canada, read full review

Convenient Parking

The parking was right next door, making it super easy to access my car whenever I needed. The convenience of having secure parking available during my stay was essential, especially since we explored so much around the area. Definitely a plus in my book!

Matt321. Australia, read full review

Great Entertainment Options

I loved the ability to cast my Netflix from my phone to the TV in our room. It made our downtime even more enjoyable! The setup worked smoothly, and it was a nice touch to have these modern amenities available during our stay.

Steve87. UK, read full review

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's menu

Spa & Leisure

Jacuzzi

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Bathtub
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Location

147 The Terrace, Wellington, New Zealand, 6001

Map view

147 The Terrace, Wellington, New Zealand, 6001

City landmarks

Museum

Museum of New Zealand Te Papa Tongarewa

1.2 km

Botanical Garden

Wellington Botanic Garden

1.3 km

Museum

Wellington Museum

750 m

Landmark

Cuba Street

1.3 km

Stadium

TSB Bank Arena Wellington

990 m

Landmark

Old Government Buildings

750 m

Public Building

New Zealand Parliament

810 m

Gallery

City Gallery Wellington

880 m

Park

ZEALANDIA Sanctuary

3.0 km

Church

Old St Paul's

1.1 km

Planetarium

Space Place at Carter Observatory

1.2 km

Cable Car

Cable Car Museum

620 m

Public Building

Beehive

770 m

Square

Civic Square

660 m

Landmark

Turnbull House

700 m

Monument

National War Memorial

2.2 km

Park

Frank Kitts Park

740 m

Landmark

Wellington Cenotaph

640 m

Event hall

Michael Fowler Centre

640 m

Stadium

Westpac Stadium

1.9 km

Landmark

Mount Victoria

2.9 km

Harbour

Wellington Waterfront

1.3 km

Gallery

New Zealand Portrait Gallery

850 m

Bridge

City to Sea Bridge

860 m

Landmark

Ascot Street

1.9 km

Nearby

63 Boulcott St Lambton Quay Area

Antrim House

330 m

Church

St Mary of the Angels

480 m

Event hall

Wellington Town Hall

590 m

Gallery

New Zealand Academy of Fine Arts Academy Galleries

310 m

Lambton Quay

350 m

Restaurants

Sojourn Cafe & Bar

0 m

147 The Terrace

Whitby's Restaurant & Bar

370 m

147 The Terrace

Concrete Bar & Restaurant

590 m

Lambton Quay Level 1 Cable Car Lane

Jasmin Licensed Chinese Restaurant

560 m

294 Lambton Quay James Cook Arcade Level M

Caucus Restaurant & Bar

570 m

133-137 The Terrace

Boulcott Street Bistro

220 m

99 Boulcott Street

Funicular

580 m

1st Floor

Spring Kitchen

580 m

203 Lambton Quay

Verve Cafe

500 m

250 Lambton Quay

Frank's

130 m

116 The Terrace

Steps Restaurant Travelodge Hotel

270 m

Gilmer Terrace

Cafe Mamba

270 m

2 Gilmer Terrace

Getting around

City Centre

Wellington12 min · 1.0 km

Airports

Wellington (WLG)12 min · 7.5 km

Kapiti Coast (PPQ)81 min · 53.4 km

Train

Wellington Railway Station10 min · 800 m

Train2 min · 100 m

Bus

Bus stop3 min · 200 m

Reviews and Ratings

Feedback from previous guests about their experience.

John

United States, February 2025

9.4/10

I had an amazing stay at this hotel! The location is superb, making it so easy to explore the city without any hassle. The apartment we stayed in was spacious and included all the amenities we could ask for. The breakfast selection was fantastic-definitely a highlight! However, there were a few moments when it felt a bit crowded at check-in, which was a minor drawback.

Rooms

9.0

The one-bedroom apartment was lovely, offering plenty of space with a separate lounge and bedroom, and an exceptionally comfortable bed.

Service

9.0

The service was excellent throughout our stay. The staff was exceptionally helpful, especially when assisting us with check-in details.

Location

10.0

The hotel's location is fantastic. Direct lift access to Lambton Quay made exploring the city a breeze, plus it was close to many attractions.

Dining

9.0

Breakfast and evening buffets offered a great variety of choices for all dietary preferences and were very satisfying.

Facilities

10.0

The hotel had great amenities including a luxurious club lounge with beautiful views and a fantastic selection of drinks and nibbles.

Morris

United States, December 2024

6.8/10

My stay at the James Cook Hotel Grand Chancellor was quite enjoyable overall. The rooms were comfortable, though they showed some signs of aging. The location made it easy for me to access both business areas and shopping, which was a significant plus. However, the TV in my room was quite small and didn't match the images I saw when booking, so that was a letdown. The service was somewhat inconsistent, with a mix of helpful staff and some that were less accommodating at times.

Rooms

7.0

The rooms were comfortable and quiet, though they need a bit of updating and the TV was smaller than expected.

Service

6.0

While some staff members were helpful, I encountered a few who didn't seem as friendly, which affected my experience.

Location

9.0

The hotel's location was excellent for getting around, right near the waterfront and perfect for accessing local attractions.

Dining

5.0

Dining options were limited and a bit disappointing, especially breakfast; I had better expectations based on the hotel's reputation.

Facilities

7.0

The hotel has decent facilities, but I didn't explore them as much as I would have liked.

Roy

United States, December 2024

7.2/10

I had an enjoyable stay at this hotel, which surprised me with the spacious suite they assigned me instead of a standard room. The location is fantastic, providing easy access to local shops and the waterfront, but the overall experience feels a bit dated compared to previous visits. While the hotel offers decent amenities and the staff is friendly, I found the room service options limited and the dining could use some enhancement.

Rooms

7.0

The room I stayed in was quite spacious and comfortable, although it could have been cleaner upon my return. Having two double beds was great for my family, but we were a bit caught off guard when housekeeping didn't service the room during our stay.

Service

8.0

The service throughout my stay was accommodating and prompt. I appreciated that they were ready to assist with extra towels and held our bags for us during check-in and check-out.

Location

9.0

The hotel is in a prime location, making it easy to explore everything from local shops to the Te Papa Museum, all within walking distance.

Dining

6.0

I found the dining experience to be less than ideal, as some of the options were lukewarm and didn't meet my expectations. However, there were a few standout items, like the seafood selection during brunch.

Facilities

6.0

The hotel has decent facilities, but they feel somewhat outdated and in need of a refresh.

George

United States, October 2024

8.8/10

Our stay at this hotel was absolutely wonderful! The location was ideal for exploring Wellington, being within walking distance of the Cable Car and numerous shops. The room we stayed in was clean and comfortable, with a nice quiet atmosphere despite being on a higher floor. The staff were incredibly helpful and friendly, enhancing our experience immensely. However, there could be some improvements in the dining area, as our breakfast wasn't quite what we expected. Overall, this hotel offered great value for money, and we would definitely return.

Rooms

9.0

The room was clean, comfortable, and quiet, allowing for a relaxing stay.

Service

10.0

The staff were amazing and very helpful, ensuring a pleasant experience from check-in to check-out.

Location

10.0

The hotel's location was perfect for exploring the city, with easy access to shops and attractions.

Dining

7.0

The dining experience was decent, but the breakfast options could use improvement.

Facilities

8.0

Overall, the hotel appeared well-equipped, with everything we needed during our stay.

Isaac

United States, September 2024

7.0/10

I had a comfortable stay at the hotel, which is conveniently located with easy access to Lambton Quay and public transport. The room was clean and I found the bed very comfortable. However, some amenities like the tea selection weren't fully stocked, and the decor felt slightly outdated. While my overall experience was good, there are definitely areas that could use improvement.

Rooms

7.0

The room was clean and tidy, but the decor seemed a bit dated. The bed, however, was very comfortable, which made my stay enjoyable.

Service

7.0

The service was decent but could have been better informed about amenities like the lift access from Lambton Quay, which we only discovered on our last day.

Location

9.0

The hotel is ideally situated, making it easy to explore downtown and nearby attractions, including a short taxi ride to the Opera House.

Dining

6.0

The dining experience was okay, but the buffet breakfast could use fresher options to enhance the overall quality.

Facilities

6.0

While the hotel had basic facilities, such as a lounge, some areas could benefit from an update.